Grid Refresh Failed.

When user clicks on the columns which are of type "picklist" in an assocaited view, an error message will be thrown "Grid Refresh failed". The reason for this issues is the data corruption. All the values in picklist should have corresponding values in the stringmap table. If there are records with picklist values for which there is no corresponding values in the string map table, then the generic error will be shown. The grid will show "Grid Refresh failed.". In our case we have cleaned up the data to correct this problem. The way to find out all these records is,,,
1. Go to Advanced find.
2. Select the entity for which this error occurs. (For Ex: Account).
3. Select the column which is of type "picklist".
4. Select the operator as "Does not Equal".
5. In the pop up for selecting the picklist values choose all the values.
6. Click on Find.

This query gives all the records which does not have valid picklist values in them. Update these records and the error will be gone.

Comments

  1. AnonymousDecember 15, 2011 at 3:20 AM

    Brilliant, many thanks, sorted this issue in minutes thanks to this article

    ReplyDelete
  2. AnonymousFebruary 8, 2012 at 7:13 AM

    Tnx allot!
    fixxed a problem that kept me busy for an entire day :)

    ReplyDelete

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