IE Crashes on load of incident/case
The IE 6.0 window hangs for 5 minutes when a incident is opened for edit. The solution for this is to add the below registry keys to the Client Machine on which IE runs.
1. Start Registry Editor (Regedt32.exe).
2. Locate the following key in the registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
3. On the Edit menu, point to New click DWORD Value, and then add the following registry values:
Value name: MaxConnectionsPer1_0Server
Value data: 10
Base: Decimal
Value Name: MaxConnectionsPerServer
Value data: 10
Base: Decimal
Note: This happens on IE 6.0 only.
1. Start Registry Editor (Regedt32.exe).
2. Locate the following key in the registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
3. On the Edit menu, point to New click DWORD Value, and then add the following registry values:
Value name: MaxConnectionsPer1_0Server
Value data: 10
Base: Decimal
Value Name: MaxConnectionsPerServer
Value data: 10
Base: Decimal
Note: This happens on IE 6.0 only.
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